IDEAL INDUSTRIES, INC.

Senior Manager, Quality

US-MA-Sterling
2 months ago
ID
2017-1711
# of Openings
1
Type
Regular Full-Time
Shift
1st

Overview

IDEAL INDUSTRIES, Inc. has been propelled by the principles of its founder, J. Walter Becker, for nearly a century. Since the beginning, this family-run enterprise has been committed to building ideal relationships with its customers, employees and communities, creating some of the industry’s most innovative and trusted products along the way. This commitment to quality and service will continue to spur the success of IDEAL INDUSTRIES, Inc. and its family of companies, for generations to come.

 

ANDERSON POWER PRODUCTS® (APP), a wholly owned subsidiary of IDEAL INDUSTRIES, Inc., is an industry leader in the design and manufacture of electrical power connectors.  Anderson Power Products partners with leading edge companies to create innovative connector designs that leverage contact technology and high power expertise to provide superior value to the power electronics industry.  Applications include leading edge technology and next generation power requirements in industries such as alternate energy (wind, solar, fuel cell), datacenter and server power supply design and electrical distribution, electric vehicles, LED lighting, and battery charging.

 

SUMMARY OF POSITION

The Senior Manager, Global Quality is responsible for leading the development, implementation and execution of APP’s global quality strategy with the goal of continuous improvement towards zero defects. This includes internal and external quality, supplier quality and quality systems. This position reports to the General Manager, APP.

Responsibilities

  • Responsible for the development, implementation and execution of the global quality strategy, including internal and external quality, supplier quality and quality systems.
  • Plans and institutes inspection strategies, methods and procedures which address FMEA analysis.
  • Directly manages the U.S. Quality department including providing work direction, scheduling, performance management and development to the Quality team, managing and administering the department operating budget and driving overall continuous improvement within the department.
  • Interfaces with customers and vendors on quality problems and assist in the resolving of these problems.
  • Responsible for organizing, maintaining and reporting quality data.
  • Responsible for facilitating MRB activities.
  • Investigates and advises on areas of cost, procedural, process and product efficiencies to help initiate continuous improvement.
  • Leads the investigation and resolution of customer complaints as they pertain to product and procedures.
  • Experience with, and leads a structured root cause and corrective action process.
  • Leads, develops and conducts training sessions to keep all associates informed on procedures and methods as they pertain to equipment and other quality assurance techniques.  
  • Responsible for continuous educational process in Quality Assurance in order to be up to date on new and changing technology in the QA field.
  • Provides work direction and auditing of manufacturing and warehouse personnel as required to execute the quality program.
  • Support Engineering, Manufacturing, and Customer needs.
  • Maintain Safety procedures in Quality Assurance areas.
  • Participate as a member of a Project Team and/or Cross Functional Team as required.
  • Perform other related duties as required.

Qualifications

  • B.S. in technical field or equivalent with seven to ten years’ experience in related field within a high volume commercial manufacturing environment. Minimum of 5 years of experience in the development of global quality systems within an engineering/manufacturing environment and their implementation.
  • Advanced knowledge and experience in quality assurance, control and management; lean manufacturing tools/processes.
  • Must be able to travel domestically and internationally 20%.
  • Prior experience in managing ISO 9001 program required
  • In depth knowledge of SPC and other statistical tools related to quality control
  • Experience with computer systems required.
  • Must have the knowledge to understand the OSHA and other international, federal and state regulations.Ability to successfully navigate a matrix organization and to influence and get things done through others without direct authority.
  • International, multi-site experience preferred
  • Extensive experience in the development of global, ‘customer-focused’ quality systems.
  • Strong critical thinking and problem solving skills
  • Demonstrated learning agility – able to quickly learn from experiences and apply them to new situations, quickly adopts new knowledge and skills and applies them effectively, creates an environment of continuous learning and improvement.
  • Effectively leads change initiatives. Has the ability to lead engage and lead others through change.

 

 

IDEAL INDUSTRIES is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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